About Us
Our Origin
Our Vision
Our Difference
Before founding Framework, I spent years as a VP of Operations building technology companies. My career was defined by creating systems that scaled, processes that didn't break, and teams that executed complex tasks without constant supervision.
When I looked at the cleaning industry in Vancouver, I saw a gap. It was plagued by "no-shows," inconsistency, and a lack of accountability.
I realized the problem wasn't a lack of effort; it was a lack of operational framework. I started Framework Property Care to bring enterprise-level reliability to the local service industry. I took the protocols used in the tech sector—automated quality assurance, strict scheduling, and transparent reporting—and applied them to caring for your home and building.
Our aspiration is bold but simple: We want to be the most trusted property care partner in the Lower Mainland.
Whether it is a high-rise in Burnaby, a strata complex in Richmond, or a family home in Vancouver, we believe you deserve a service provider that functions like a true partner.
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For the Strata Manager: We are the reliable vendor who makes your buildings shine and your inbox quiet.
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For the Realtor: We are the secret weapon that ensures your listings look perfect, every time.
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For the Family: We are the trustworthy team you feel safe giving a key to.
We aren't just building a client list; we are building a reputation for excellence across our community.
Systems are nothing without the right people. Earlier in my career, I served as a Corporate Trainer for Whole Foods Market. If you’ve ever shopped there, you know that their standard of care is intentional. It’s taught. It’s practiced. It’s ingrained. I brought that exact training methodology to Framework. In an industry where cleaners are often thrown into a home with zero guidance, we do things differently. Our team is vetted, trained, and managed with the same "hospitality mindset" I taught at the corporate level.
Pricing Built for Performance, Not Time
Your home and building deserve more than just 'elbow grease.' We bring a systems-based approach to property care in the Lower Mainland. From eco-conscious solutions that protect our local waterways to steam technology that restores surfaces to new, our method is built for the high standards of modern living.
At Framework, we recognize that the greatest frustration in the cleaning industry is the lack of alignment between cost and results. Whether you are an Airbnb Host, a busy professional, a parent managing a household, or a property manager, you should not have to subsidize inefficiency—you deserve a guaranteed result. We completely reject the outdated and problematic standard of hourly billing, which places the burden of efficiency on you and incentivizes the wrong priorities. Our approach is built on fixed, transparent, and value-based pricing, calculated upfront based on the size and complexity of your space. You invest in a professional and consistent outcome, ensuring your home is flawlessly clean or your rental is 5-star ready. This system allows all our clients to focus on their priorities, jobs, and families without ever having to worry about the cleaning clock.
Steam Sanitation
We don’t just scrub; we sterilize. We utilize commercial-grade steam technology to blast away grease and bacteria from grout lines, appliance crevices, and fixtures. This delivers a hospital-grade clean without the need for harsh chemical residues.
Color-Coded Hygiene Protocol
We strictly prevent cross-contamination through a color-coded microfiber system. This ensures that a cloth used in a bathroom never touches your kitchen counters or dining table. It is a simple, rigorous system that guarantees sanitary results.
Pet & Family Safe Solutions
A clean home shouldn't smell like a chemical factory. We use high-performance, biodegradable cleaning agents that are tough on grime but safe for the planet. Your floors are safe for crawling babies and curious pets the moment we finish.
Efficiency
We traded "elbow grease" for electric precision. By using motorized detail brushes and floor scrubbers, our team can remove buildup that manual scrubbing can’t touch. This technology allows us to work faster and deeper, giving you more value for every hour we are onsite.
Experience the Framework difference
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